To successfully mark a course as 'Complete' and receive your credit, you must ensure both of these conditions are met:
-
View All Content: Every single course page, including the initial Getting Started and Disclosure to Learners sections, must be viewed for a minimum of 5 seconds.
-
Pass the Mastery Test: You must achieve a score of 75% or higher on the final Mastery Test.
If your SonoSim course is stuck on 'In Progress,' it is because you have not yet met one or both of the two mandatory completion requirements.
If your SonoSim course is stuck on 'In Progress,' it is because you have not yet met one or both of the two mandatory completion requirements.
You’ll know a course is completed when the button in the Course Library switches from 'Resume' to 'Review Course.'
If you believe you’ve completed the above criteria but the course is still marked In Progress, it’s likely that one or more pages weren’t viewed for the full time. To check, look for solid blue squares in the left sidebar; each lesson that has been fully viewed will have a solid blue square next to each title.
When you find the lesson with either a half-filled blue square or an empty square next to a page title, click the title. When you view the page for 5 seconds, the square will turn solid blue. Please revisit any page without a solid blue square.
Still Have Questions?
Read Related Articles
- How do I access SonoSim Courses?
- I completed a course. What should I do next?
- How does 'Time in Course' work?
- When is a course considered 'completed?'
- What should I do when my course says “Unable to Connect”?
- I finished a SonoSim course but it's still marked as 'In Progress.' Why isn't my course complete?
- Two courses cover similar concepts. How do I know what each course covers?
- What is the passing score for the end-of-course Mastery Test?
- The "Start Knowledge Check" Button Isn’t Working — What Should I Do?
- The "Start Mastery Test" Button Isn’t Working — What Should I Do?
Contact Support
-
Send us an email: support@sonosim.com
-
Give us a call: 855-873-7666
-
Schedule a Support Session