Find answers to common FAQs about adding, deactivating, and managing users as well as group settings.
FAQs for Admins
FAQs for Everyone
- How do I deactivate users?
- How do I change my language?
- My SonoSim account has been deactivated. How do I reactivate my account?
- How do I unblock my account after too many failed login attempts?
- How do I change my email?
- How do I add users to my group?
- How do I add, edit, and remove subgroups?
- How do I reactivate users?
- My SonoSim invite has expired. What should I do?
- How do I reset my password?
- How do I create a SonoSim account?
Still Have Questions?
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Send us an email: support@sonosim.com
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Give us a call: 855-873-7666
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Schedule a Support Session