I'm having issues installing the SonoSim software.
Installing on a Mac & getting stopped by a warning message? Read this.
How to Install the SonoSim Software
Navigate to the Download Page
Go to the Scan | SonoSim Software Download page.
For SonoSim LiveScan users who do not see 'Scan' in their sidebar, read this.
Download either the Windows or Mac version, depending on your computer.
SonoSim Software Download Buttons
Installing the Software for Windows
Find the SonoSim Software file in your downloads folder. Double-click the file to begin the installation process.
Note: The filename may differ from what is shown in the image.
SonoSim Software Installation File
Follow the on-screen prompts until the installation is complete.
The SonoSim Probe must be plugged in to open the installed SonoSim software.
SonoSim Software Installation Prompt for Windows
The installation process will insert a SonoSim icon on your desktop. Double-click the SonoSim icon to access the SonoSimulator and start scanning real ultrasound scans on a virtual patient.
SonoSim Software Icon on a Desktop
Installing the Software for Mac
Find the file in your downloads folder. Note: The filename may differ from what is shown in the image.
Double-click the file. You will be stopped by a warning message that says the SonoSim Ultrasound Training Software is unable to be opened. Click ‘Done' or 'OK’ (depending on your macOS version).
Click ‘OK’ on Mac Warning Message
You’ll need to allow the SonoSim Ultrasound Training application to be opened in your System Settings.
First, click on the Apple menu (upper left), then select 'System Settings.'
System Settings within the Apple Menu
Next, select 'Privacy & Security' from the left sidebar (you may need to scroll).
Scroll down to the Security section near the bottom of the window. Locate the message regarding the SonoSim Ultrasound Training software, and click 'Open Anyway.'
Find 'Privacy & Security'
Click 'Open Anyway' on SonoSim Application Message
Apple may prompt you to enter your laptop password to proceed with the installation.
You may also see the previous “cannot check it for malicious software” message again. This time, click 'Open Anyway' (older macOS software versions may say 'Open' instead).
Follow the on-screen prompts until the installation is complete.
The SonoSim Probe must be plugged in to open the installed SonoSim software.
SonoSim Software Installation Prompt for Mac
The installation process will insert a SonoSim icon in your dock. Click the SonoSim icon to access the SonoSimulator and start scanning real ultrasound scans on a virtual patient.
Troubleshooting Steps
First, ensure that your computer meets the minimum system requirements.
The SonoSim software cannot be installed on Chromebooks, iPads, or tablets.
Next, check that your Windows or macOS operating software is up to date and install any needed updates.
Lastly, restart your computer.
If you’re still having trouble, please contact Support.
How to Install the SonoSim LiveScan Software
Some SonoSim LiveScan users may not have 'Scan' in their left sidebar. In this case, your download link will be under 'Apply.'
SonoSim LiveScan Software Download
SonoSim LiveScan can only be installed on Windows devices.
Still Have Questions?
Read Related Articles
- Can I install the SonoSim scanning software on a Chromebook?
- Can I install the SonoSim scanning software on an iPad or tablet?
- How do I access scanning cases in the SonoSimulator?
- How do I update the SonoSim software?
- I tried to install the scanning software on my Mac, but I was stopped by a warning message. How should I proceed?
- What are the system requirements for installing the SonoSim software?
Contact Support
Send us an email: support@sonosim.com
Give us a call: 855-873-7666
Schedule a Support Session