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I'm having issues installing the SonoSim software.

Using a SonoSim flash drive? Please do not use the flash drive to install the software—it contains an outdated version. Instead, follow the steps below to download the latest version from the web.

You do not need to plug in the flash drive at any point.

How to Install the SonoSim Software

Navigate to the Download Page

Go to the Scan | SonoSim Software Download page.

For SonoSim LiveScan users who do not see 'Scan' in their sidebar, read this.

Download either the Windows or Mac version, depending on your computer.

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SonoSim Software Download Buttons

Installing the Software for Windows

Find the SonoSim Software file in your downloads folder. Double-click the file to begin the installation process.

Note: The filename may differ from what is shown in the image.

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SonoSim Software Installation File

Follow the on-screen prompts until the installation is complete.

The SonoSim Probe must be plugged in to open the installed SonoSim software.

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SonoSim Software Installation Prompt for Windows


The installation process will insert a SonoSim icon on your desktop. Double-click the SonoSim icon to access the SonoSimulator and start scanning real ultrasound scans on a virtual patient.

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SonoSim Software Icon on a Desktop

Installing the Software for Mac

Find the file in your downloads folder. Double-click the file to begin the installation process.

Note: The filename may differ from what is shown in the image.

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SonoSim Software Installation File

Stopped by a warning message that says the SonoSim Ultrasound Training Software is unable to be opened? Follow these steps.

Follow the on-screen prompts until the installation is complete.

The SonoSim Probe must be plugged in to open the installed SonoSim software.

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SonoSim Software Installation Prompt for Mac

The installation process will insert a SonoSim icon in your dock. Click the SonoSim icon to access the SonoSimulator and start scanning real ultrasound scans on a virtual patient.

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Troubleshooting Steps

First, ensure that your computer meets the minimum system requirements.

The SonoSim software cannot be installed on Chromebooks, iPads, or tablets.

Next, check that your Windows or macOS operating software is up to date and install any needed updates.

Lastly, restart your computer.

If you’re still having trouble, please contact Support.

How to Install the SonoSim LiveScan Software

Some SonoSim LiveScan users may not have 'Scan' in their left sidebar. In this case, your download link will be under 'Apply.'

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SonoSim LiveScan Software Download

SonoSim LiveScan can only be installed on Windows devices.

Still Have Questions?

Contact Support