Breadcrumbs

I tried to install the scanning software on my Mac, but I was stopped by a warning message. How should I proceed?

You’ll need to allow the SonoSim Ultrasound Training application to be opened in your System Settings.

First, click ‘OK’ (or ‘Done’) on the prompt.

Next, click on the Apple menu (upper left), then select 'System Settings.'

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System Settings within the Apple Menu

Next, select 'Privacy & Security' from the left sidebar (you may need to scroll).

Scroll down to the Security section near the bottom of the window. Locate the message regarding the SonoSim Ultrasound Training software, and click 'Open Anyway.'

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Find 'Privacy & Security'
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Click 'Open Anyway' on SonoSim Application Message

Apple may prompt you to enter your laptop password to proceed with the installation.

You may also see the previous “cannot check it for malicious software” message again. This time, click 'Open Anyway' (older macOS software versions may say 'Open' instead).

From here, follow the remaining prompts to complete the SonoSim application installation.

If you still experience issues, please contact SonoSim Support for assistance.

Still Have Questions?

Contact Support